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Policy

  1. OptimaSys is a trade mark of Optima Systems computer company.
  2. All items that client had ordered, client would receive after him sure
  3. The order will be accept by company after, client that client had make on the web site www.optimasys.co.il. Client will choose parts exactly that he will order and rules of payments.
  4. After that the company have been receive you order, company person will be contact on the phone number that you sign in the order or E-mail address, company person will explain to client about date of delivery and payment of the items that you choose. When client have choose him order for sure prepaid 10% cost of order.
  5. After that we have receive clients submit we will prepare the order for client.
  6. We can deliver order with courier company or our delivery or order will wait for client in our office and client can pick up it from us. Every lind of delivery depends of delivery cost that client had sign on web-site or give us to know about kind of delivery.
  7. We accept all kinds of this payments:
    • Credit Cards (Master Card, Visa, Isracard, American Express)(Number of payments)
    • Cash payments.
    • Transfer to the Company account and after that we receive it, we will prepare client order.
  8. The firm give warranty of parts that we sold to customer from date of Customer Receiving and till date that end of warranty. In all parts that we sell we put our warranty marks, customer have show to us the part that out of service and recite of warranty license that receive from company when ordered it.
  9. After that some of parts had been out of service customer contact with us and we accept item for him repair or replacing to the new parts, after that customer will show to us the warranty mark and recite or warranty license
    We didn´t repair parts with physical damage.
  10. We don´t take warranty of all kinds of software that customer buy in our company.